Privacy Policy

Protecting your personal data is important to us. Personal data is any information that can be used to identify you directly or indirectly.

This Privacy Policy informs you about what data we collect, process and use, and about your rights under the General Data Protection Regulation (GDPR).

When you visit our website, your browser automatically transmits information to our server, which is temporarily stored in so-called log files. This data includes:

• IP address (anonymised or partial)
• Date and time of access
• Name and URL of the file accessed
• Website from which access originated (referrer)
• Browser type and operating system
• Volume of data transferred

Purpose: To ensure the operation, security and functionality of the website.

Legal basis: Legitimate interests pursuant to Art. 6(1)(f) GDPR.

If you contact us via a contact form or by email, we process the data you enter (e.g. name, email address, subject, message) in order to handle your enquiry.

Legal basis: Art. 6(1)(b) GDPR (performance of a contract or pre-contractual measures) and Art. 6(1)(f) GDPR (legitimate interest in responding to enquiries).

Our website may use cookies and similar technologies where these are technically necessary or where you have previously consented (e.g. session cookies, consent management tools).

You may withdraw your consent at any time. Further information can be found in our Cookie Policy.

We use Cloudflare Web Analytics (Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA) to measure reach. Cloudflare Web Analytics works without cookies and does not store your IP address. Only aggregated metrics are collected (e.g. page views, referrer, browser type, country). Individual visitors cannot be re-identified. The data is used solely for statistical analysis and to improve our service.

Legal basis: Legitimate interest under Art. 6(1)(f) GDPR. Because no personal data is processed, consent is not required.

Retention period: Aggregated data is stored according to Cloudflare's documented retention; no attribution to a person is possible.

Data processing agreement: A data processing agreement under Art. 28 GDPR is in place with Cloudflare. Further information: cloudflare.com/web-analytics.

We host our website with an external provider. Personal data processed in connection with the operation of our website is also transmitted to our hosting provider.

This processing is carried out under a Data Processing Agreement pursuant to Art. 28 GDPR.

Within our company, only those persons who need access to your data in order to fulfil our contractual and legal obligations will receive it.

In addition, service providers (e.g. IT service providers, hosting providers) may act as processors. Data is not passed on to uninvolved third parties unless we are legally obliged to do so.

We retain personal data only for as long as is necessary for the purposes for which it is processed, or for as long as statutory retention obligations exist.

Log files are generally deleted automatically after a short period unless they are required for security purposes.

You can try our service free of charge and without obligation for 14 days. As part of the "Try for free" workflow, we process the data you provide in order to set up access to the host portal and a demo website for you.

Data collected:

• Host's email address (for login and communication)
• Name
• Technical data on the use of the trial access (e.g. IP address, timestamps)

Data you may optionally enter: In addition, during the trial you can enter further data into the host portal (e.g. address, property descriptions, photos). Entering this data is voluntary and not required to use the trial access. This data is processed solely to provide the trial features.

Purpose: Provision of free trial access to the host portal and demo website.

Legal basis: Art. 6(1)(b) GDPR (pre-contractual measures) and Art. 6(1)(a) GDPR (consent).

Automatic deletion: After the 14-day trial expires, all data collected during the trial — including apartment master data — is automatically and completely deleted.

Note: If you take out a paid subscription, you create a new account and receive a new host portal and a new website. Trial data is not carried over.