Question 1

What is MeineFeWoSeite?

Accepted Answer

We create professional websites for holiday apartment hosts and provide a host portal for bookings, guests and invoices.

Question 2

Who is this for?

Accepted Answer

For hosts with 1–5 holiday apartments who want to rent directly — without paying portal fees.

Question 3

Do I need any technical knowledge?

Accepted Answer

No. We build the website for you. The portal is as easy to use as an online calendar. If you have questions, we help personally.

Question 4

Why not just stay with a booking portal?

Accepted Answer

Portals charge 15–20% commission per booking. With your own website you take bookings commission-free and build a direct relationship with your guests.

Question 5

Can I use MeineFeWoSeite alongside Booking.com?

Accepted Answer

Yes. Your calendar syncs automatically with Airbnb and Booking.com, so there are no double bookings. You can gradually win more guests through your own website.

Question 6

What happens if I make a mistake?

Accepted Answer

Nothing breaks. You can undo changes at any time. And if you get stuck, we help personally.

Question 7

How much time do I need for management?

Accepted Answer

You can reply to a booking enquiry in under a minute. You create an invoice in 2 clicks. Most hosts need only a few minutes per day.

Question 8

How much effort is the setup?

Accepted Answer

Our onboarding guides you through the setup step by step. You can pause any time and continue later — even across several days. Everything you have set up can be added to and adjusted at any time.

Question 9

Where is my data stored – is it in the EU?

Accepted Answer

Yes. All your data is stored and processed exclusively in data centres within the European Union, in line with the strict requirements of the EU General Data Protection Regulation (GDPR). We run our servers at IONOS in Germany, send emails via the European provider Brevo (France), and use Cloudflare with EU data residency for storage and delivery. Your data is never hosted in the US. This keeps your data – and your guests' data – protected within the EU at all times.

Question 10

What does the service cost?

Accepted Answer

We offer three plans: The Basic plan is €19.99 per month for the host portal, website hosting and email support — no one-time fee. The Standard plan adds a custom website with personal consultation (one-time €499, subscription €19.99/month). The Premium plan includes logo design, custom domain and extended extras (one-time €699, subscription €29.99/month). No commission on bookings.

Question 11

Can I change my plan?

Accepted Answer

You can upgrade at any time — from Basic to Standard or Premium, or from Standard to Premium. For any additional one-time services you pay the difference. The monthly subscription is adjusted accordingly.

Question 12

Is there a minimum contract period?

Accepted Answer

No. The monthly subscription can be cancelled at any time — no minimum term, no hidden costs.

Question 13

How do I pay?

Accepted Answer

The one-time website creation is billed by invoice. The monthly subscription is charged by direct debit or bank transfer.

Question 14

Are prices and additional costs shown correctly to guests?

Accepted Answer

Yes. We display the total price including 7% VAT, mandatory costs (e.g. final cleaning) as a separate line item, and optional extras clearly separated. This fulfils § 3 PAngV.

Question 15

Can I try for free?

Accepted Answer

Yes. 14 days, with no payment details, no automatic subscription. The trial ends automatically — you do not need to cancel anything.

Question 16

What can I try during the trial?

Accepted Answer

In your 14 trial days you try the full system — the host portal and your own test website. You accept bookings, message test guests, create invoices, change prices and texts on your website, and book yourself through the booking form. Pre-loaded test data helps you get started.

Question 17

What test data is already there?

Accepted Answer

You do not start from a blank page. Sample properties with apartments, sample bookings, sample guests and sample invoices are pre-loaded. You can change, extend or delete all data — nothing can break.

Question 18

Can I accept and cancel bookings?

Accepted Answer

Yes. You run through the complete booking workflow: accept a request, confirm a booking, message the test guest, cancel if needed. You see exactly how you would work with real guests later.

Question 19

Can I manage guest data?

Accepted Answer

Yes. You add guests, edit their details and view their booking history. You learn how guest management works day to day.

Question 20

Can I create and cancel invoices?

Accepted Answer

Yes. You create invoices for bookings, view invoice PDFs and cancel invoices with a cancellation invoice. You have access to the full invoicing system.

Question 21

Can I edit my test website myself?

Accepted Answer

Yes. You change texts, images, prices and availability for your apartments — your changes appear on your test website right away.

Question 22

Can I try the booking form as a guest?

Accepted Answer

Yes. Open your test website and book as a guest yourself. In the host portal you then see how requests, confirmations and emails work. As the guest you receive the confirmation email, and as the host you receive all emails related to the booking.

Question 23

How do I find my way around the portal?

Accepted Answer

On your first login, a portal tour starts automatically and walks you through all key features. You can re-launch the tour anytime from the help menu.

Question 24

What happens after the trial?

Accepted Answer

At the end of the trial, it simply expires – you don't need to do anything. No costs, no commitment. Your trial data will be deleted. If you like what we offer, you can subscribe to our Basic, Standard, or Premium package. All packages can be canceled monthly.

Question 25

What happens when I cancel?

Accepted Answer

You can cancel at any time at the end of the month. You can download your guest, booking and invoice data beforehand. Your website will be taken down after 30 days.

Question 26

How long does website creation take for Standard or Premium?

Accepted Answer

As soon as your subscription starts, you can receive bookings through the basic website immediately. Once you have booked your consultation, you will receive a first draft at the appointment. In a personal consultation (up to 2h) we adjust everything to your wishes. Once you have sent us all missing content (e.g. photos, guest reviews), your Standard or Premium site goes live within 3 working days.

Question 27

Can I show multiple holiday apartments on one website?

Accepted Answer

Yes. You can present up to 5 holiday apartments on one website — each with its own description, photos, prices and availability calendar.

Question 28

Can I use my own domain?

Accepted Answer

The Premium plan includes a custom domain (e.g. my-holiday-apartment.com). With the Basic and Standard plans you get a subdomain from us.

Question 29

What languages is my website available in?

Accepted Answer

With the Basic and Standard plans your website is available in German and English. With the Premium plan further languages can be added.

Question 30

Will my website be found on Google?

Accepted Answer

Yes. Every website includes basic SEO optimisation: fast loading times, clean code, meta tags and a sitemap so search engines can find you.

Question 31

Is my website GDPR-compliant?

Accepted Answer

Yes. Imprint, privacy policy and cookie notices are included and reviewed regularly.

Question 32

Do I need a password for the host portal?

Accepted Answer

No. Sign-in works without a password: you enter your email address and receive a sign-in link by email. One click on the link and you're signed in. There is no password you could forget.

Question 33

How does the availability calendar work?

Accepted Answer

Your guests can see on your website when your apartment is free and send a booking enquiry directly. You confirm or decline the request in the host portal.

Question 34

What happens if I get a booking on Airbnb and on my own website at the same time?

Accepted Answer

We prevent double bookings. If you connect your Airbnb or Booking.com listings to meinefewoseite.de via calendar sync, we block dates automatically in both directions. As soon as someone books on Airbnb, that date becomes unavailable on your website too. Sync runs every 15 minutes. In that small window, an overlap can happen in rare cases. But you stay in control: every enquiry on your website is confirmed by you before it becomes binding.

Question 35

How does calendar sync with Airbnb and Booking.com work?

Accepted Answer

Very simply. An iCal URL is a special internet link (a web address, usually ending in .ics) that lets two calendars automatically exchange their booked dates. Airbnb, Booking.com and Ferienwohnungen.de provide such an iCal URL for every listing. You copy it once into the host portal — from then on we read the bookings automatically and add them to your calendar. The other way round, your own website also has an iCal URL, which you add to the other platforms so your direct bookings appear there as blocked. We explain exactly how to set this up step by step in the Help section of the host portal.

Question 36

How do I create and send an invoice?

Accepted Answer

One click from any confirmed booking. Guest, period, price and extras are pre-filled. You add any special items if needed, check, and click "Send". The invoice goes to the guest by email and is archived as a PDF in the portal. No Word document, no Excel template.

Question 37

How do I see how well my apartment is booked?

Accepted Answer

The calendar shows you straight away which days are booked and which are free. Detailed reports across longer periods — occupancy rate, revenue, year-on-year — are coming in one of the next versions.

Question 38

Do I have to reply immediately when someone sends an enquiry?

Accepted Answer

No. Enquiries are not binding bookings — they wait for your confirmation or rejection. You decide when and how to reply. We send you automatic email reminders after 24 and 48 hours if an enquiry is still open. You can switch these reminders off individually.

Question 39

How do I reach support?

Accepted Answer

Basic and Standard: by email and WhatsApp. Premium: also by phone and video. We usually respond on the same working day.

Question 40

Does the portal work on mobile or tablet?

Accepted Answer

Yes. The host portal is optimised for mobile, tablet and desktop. You can manage bookings on the go.

Question 41

Will I be notified of new booking enquiries?

Accepted Answer

Yes. You receive an email when a new booking enquiry arrives.

Question 42

How does the digital guest check-in work?

Accepted Answer

Your guests receive a link before arrival and enter their details themselves. You see and review the data in the host portal — no paperwork, no typing for you.

Question 43

Do my guests need a Meldeschein (registration form)?

Accepted Answer

German guests have no longer needed a registration form since 2025. For foreign guests the registration requirement remains — for them the portal generates a printable Meldeschein under § 30 BMG. (Support for Austria is coming.)

Question 44

Is the check-in and guest data GDPR-compliant?

Accepted Answer

Yes. We only collect the data we need, give clear privacy notices, and delete the data automatically once the statutory retention period ends.

Question 45

Can I add more apartments later?

Accepted Answer

Yes. You can manage up to 5 holiday apartments — each with its own calendar and its own page on your website.

Your questions — our answers